The Future of Intelligent Automation

Intelligent Automation combines the “doing” from process automation, the “learning” from machine learning, the human connection of Natural Language Processing, and the “thinking” from Artificial Intelligence. Read where it’s headed.

Digital transformation is building or optimizing business models using modern digital technologies. Today, the speed at which your company transforms depends on your ability to change your systems and change your people. CPU performance doubles every 24 months to enable ever-increasing computing power for automation, machine learning and artificial intelligence. However, people’s capacity to change moves at the pace of human evolution.

Why is your digital transformation dependent on your people changing faster than humanly possible? You will not reach your agility goals when your people must constantly keep up with changing processes, rules, and technology.

Task-level automation products like robotic process automation (RPA) automate predictable, repetitive tasks containing little variation. Many of these projects lower labor costs by shifting human labor to digital. However, inevitable variability causes many projects to have a high total cost of ownership due to brittle script maintenance and ‘hardcoding’ business processes, thus reducing agility.

For digital transformation at machine speed, you need Intelligent Automation that integrates your people and systems with zero friction. That’s Krista.

Intelligent Automation (IA) combines the “doing” from process automation, the “learning” from machine learning, the human connection of Natural Language Processing, and the “thinking” from Artificial Intelligence to expand automation capabilities by orders of magnitude.

Krista delivers transformative business outcomes, knowing the processes, rules, and technologies instead of your people, so your business adapts faster, more efficiently. Once Krista manages the process, your people are no longer your bottleneck to transformation.

Krista is technology that understands people. She provides a unique, conversational interface that your people already know how to use.

It’s time to train your machines and have the automation adapt to your people.


John Michelsen

CEO, Co-Founder

About the Author

John has invested himself in pushing the leading edge of technology transformation to deliver business outcomes, and is a highly respected technologist who moves others to action.

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