Workflow automation shouldn’t stop with connectivity. Field operators, installers, and technicians travel in and out of network coverage and still need automation support. Information from field operators initiates subsequent steps when marking jobs complete, ordering materials, or invoicing customers. You need an automation solution to automatically handle connectivity disruptions without slowing the business down.
One Krista customer uses Krista automation to manage work orders and maintenance records for a cell tower network. Field engineers communicate with the back office using robotic process automation to perform tower maintenance but are out of coverage when the tower is offline. Steps possible to take without connectivity are captured and queued so that processes automatically continue once back online.
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