Digital transformation is essentially the retirement of tribal knowledge and manual processes — in favor of digitalization of every aspect of the organization around technology that meets customer needs and realizes positive business outcomes at modern scale.
To succeed in this transformation, technology needs to keep humans in the loop, and humans need to inform technology with the latest thinking. AI working in tandem with intelligent automation can align humans, tasks and data around achieving positive outcomes for companies and people.
Jason English
Principal Analyst & CMO
About the Author
Jason “JE” English is Principal Analyst and CMO at Intellyx. Drawing on expertise in designing, marketing and selling enterprise software and services, he is focused on covering how agile collaboration between customers, partners and employees accelerates innovation.
