The Circular firing squad
A confession I have been delivering enterprise IT systems for over 25 years. Often, those systems required training programs, adoption teams, and change management programs. This is the norm, so I thought it was just how things ‘had to be.’ Users tried to tell me that the countless systems they had to learn–with their different …
Business Process Automation for everyone
In 2011, I received a WhatsApp group invitation from a classmate of yesteryear. Skeptical but not wanting to show disrespect, I reluctantly joined. Several months passed, and as they went, classmates who had settled on the far corners of the world were joining the group. Most of us were chatting with each other for the …
2023 Conversational AI Buyer’s Guide
Discover which platforms provide the best citizen developer, integration, and AI support.
